BixoChatPrivacy Policy

Effective Date: May 1, 2025 · Last Updated: January 28, 2026

This Privacy Policy explains how BixoChat collects, uses, and protects your information when you use our platform and services. By using BixoChat, you agree to this policy.

1. Information We Collect

We collect information you provide (account details, email, payment information), data from your connected Instagram account within Meta API permissions, usage data (how you use the platform), and technical data (IP address, device, logs) necessary for security and compliance.

2. How We Use Your Information

We use your information to provide and improve our services, process payments, send important notices, comply with legal obligations, and protect against fraud and abuse. We do not sell your personal data to third parties.

3. Data Sharing and Third Parties

We may share data with: Meta (Instagram) as required for the integration; payment processors; and service providers under strict agreements. We do not share your data for marketing by third parties.

4. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time via the Data Deletion page or by contacting support. Certain data may be retained where required by law.

5. Your Rights (GDPR and Privacy)

You have the right to access, correct, export, or delete your personal data. You may withdraw consent for data processing where applicable. To exercise these rights, contact support@bixochat.com or use the Data Deletion request page.

6. Security

We implement appropriate technical and organizational measures to protect your data. Access to personal data is restricted and we use industry-standard security practices.

7. Contact

For privacy-related questions or requests, contact support@bixochat.com.

For privacy-related questions: support@bixo.chat